Privacy Policy

Welcome to Affinity Migration — this Privacy Policy explains how we collect, handle, use, store and protect your personal information when you visit and interact with our website affinitymigration.com.au and our services. We are committed to protecting your privacy and complying with applicable privacy laws in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Affinity Migration Group Pty Ltd (“we,” “us,” or “our”) is a migration consulting business that provides expert guidance and support to individuals and families seeking Australian visas, including temporary and permanent migration pathways. Our services include consultations, eligibility assessments and professional visa application support.

2. Information We Collect

We collect different types of information depending on how you interact with us:

a. Personal Information

Personal Information is information that identifies you as an individual, such as:

• Full name
• Contact information (email, phone number)
• Date of birth
• Immigration history, passport details, and visa status
• Professional, education and employment information

We collect this information when you:

• Submit an enquiry form
• Create an account or client profile
• Use our services or communicate with us
• Complete eligibility questionnaires
• Email us or contact us by phone

b. Technical and Usage Information

We may automatically collect non-identifying information when you visit our website, such as:

• IP address
• Device and browser type
• Pages you view and how long you spend on them
• Referring website

This helps us to understand how visitors use our site and improve our services.

3. How We Use Your Information

We use your information to:

• Provide and manage our migration consulting services
• Respond to your enquiries and communicate with you
• Assess your eligibility for visa pathways
• Improve our website and service offerings
• Comply with legal obligations and enforce our rights
• Send administrative notifications and service updates
• Protect our business and users

We will only use your Personal Information for the purposes for which it was collected, or for related purposes you would reasonably expect.

4. Disclosure of Your Information

We may disclose your Personal Information to:

• Our employees, contractors, or service providers who assist in delivering our services
• Government authorities and regulatory bodies where required by law
• Professional advisers such as lawyers or accountants
• Third parties for the operation of our website (e.g., analytics, hosting services)
• Other parties with your consent

We do not sell or rent your personal information to third parties for marketing purposes.

5. Overseas Disclosure

If it is necessary to share your information with overseas service providers (e.g., cloud or IT service providers), we will take reasonable steps to ensure they provide a comparable level of privacy protection consistent with Australian privacy laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyse usage patterns and for website performance. You may choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the website.

7. Data Security

We implement appropriate technical and organisational measures to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

8. Data Retention

We will retain your Personal Information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.

9. Access and Correction

You may request access to the Personal Information we hold about you and ask us to correct any inaccuracies. To do so, please contact us using the details below. We will respond in accordance with applicable law.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will post the updated policy on this website with a revised “Last Updated” date. Continued use of our website or services after changes are made signifies acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns or privacy complaints, or wish to access or correct your information, you can contact:

Affinity Migration Group Pty Ltd
📍 Suite 402, Level 4, 44 Miller Street, North Sydney, NSW 2060, Australia
📧 Email: info@affinitymigration.com.au
📞 Phone: +61 2 9779 1643